Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Canada Import Taxes - Important Information

As of July 1st 2026, there have been some changes to import taxes/fees sending products from Australia to Canada.

Available information is limited and contradictory, we are unsure of what the exact import fees are at this time.

We do not collect and are not responsible for any import fees.

Please keep this in mind when making your order.

If you refuse the package when it has arrived in your country, you are entitled to a refund on the safe return of the package, not including the shipping fee.

UK/EU Import Taxes - Important Information

Yes, we do ship to the UK/EU.

Please note: As of July 1st 2026, ALL orders shipped to the UK/EU are subject to customs duty and VAT fees.

This will typically be 20% of your total order cost plus a 3EUR fee (for EUR orders) per item purchased. This is subject to change without notice.

We do not collect any VAT fees at checkout. You will be responsible for paying these customs fees when your order arrives to customs in your country.

Melscribbles is not responsible for any of these fees. Please keep this in mind when ordering.

If you refuse the package when it has arrived in your country, you are entitled to a refund on the safe return of the package, not including the shipping fee.

US Import Taxes - Important Information

Due to recent tariff changes in the US, customers from the US will be charged an additional 12.5% of the total order cost at checkout, not including shipping cost.

This fee is collected by Melscribbles to pay US customs once your order reaches the US.

Melscribbles is not responsible for any additional fees your order may incur on arrival to the US.

Do you ship internationally?

Yes, we do!

We ship from Australia to most countries around the world.

All orders are tracked and have an estimated delivery time of 7-15 business days from the date the order is shipped. (Sticker only orders are not tracked and can take up to 30 business days to arrive).

US, Canada and UK/EU customers please read the relevant information in the FAQ regarding shipping to your country.

When will my order ship?

Products will ship at different times depending on these conditions:

In stock: Processing time of 1-3 business days.

Made to order: Processing time of up to 12 business days.

Preorder: Individual listings labelled as preorder will have their own shipping times listed in their respective descriptions.

These conditions mainly apply to plushies only.

Stickers and other products are always in stock unless stated otherwise.

When will my order arrive?

Delivery times can vary greatly depending on your country, these are estimates from the date your order is shipped.

  • Estimate delivery times for Standard Tracked packages: 7-15 business days.

  • Estimate delivery times for Untracked Envelopes (sticker only orders): Up to 30 business days.

These are estimate delivery time frames only, please contact us at melscribblesart@gmail.com if you have any concerns regarding your order.

Combining multiple orders

Please email us ASAP at melscribblesart@gmail.com with your order numbers. You will be refunded excess shipping costs when your orders ship.

I was sent the wrong item

Please contact us at melscribblesart@gmail.com to rectify the issue.

I put in the wrong shipping address

Please email us ASAP at melscribblesart@gmail.com with your correct shipping address.

If an order has already been shipped to the incorrect address, we cannot refund or resend your order unless it is returned to us by the recipient. You are then entitled to a refund if applicable, minus the shipping cost.

You, the customer, are responsible for paying any additional shipping charges if an order is to be resent.

Cancellations, returns, and refunds

If you need help with your order regarding cancellations, returns, or refunds, contact us at melscribblesart@gmail.com.

If an order has been returned to us due to an incorrect address, or has not been collected by the customer from their local post office, the customer is entitled to a refund not including the shipping cost once the product has been returned to us.

You are responsible for paying any additional shipping charges if an order is to be resent.